Press Release

Print Management Solutions Group announces dates for their first combined sales training and service operations excellence seminar to be held May 18 – 20 in Chicago.

ORMOND BEACH, FLORIDA – April 21, 2009 – Print Management Solutions Group, a joint venture training and consulting organization between Learning Outsource Group and BEI Pros, today announced their “industry first” combined sales education and service operations excellence seminar scheduled in Chicago on May 18 – 20, 2009. This follows last month’s announcement of the formation of this strategic alliance to assist OEM’s, Dealers, and Resellers with their development and implementation of a profitable and sustainable managed print services offering. This unique alliance provides a seamless solution to improve sales and sales management effectiveness, service productivity and profitability, and operational effectiveness to the document imaging dealer market.

Being an industry first, the sales training and service and operations excellence workshops will be facilitated simultaneously, thus allowing dealer personnel involved in all aspects of their MPS offering to walk away in “lockstep and ready to execute on their strategy.” For every person attending the sales education component, an additional attendee can participate in the service and operations workshop at no additional charge.

Tom Cooke, Principal of Print Management Solutions Group and President of Learning Outsource Group, stated, “The industry response to our press release last month announcing this strategic alliance and availability of this comprehensive training offering was nothing short of phenomenal. It totally endorsed our strategy that the industry has a substantial need for “real training” from a “proven real training organization.” In this challenging economy, dealer personnel are needing a best practices approach to obtain the knowledge, skills, process, and tools that will immediately impact their effectiveness and ability to win in today’s marketplace. These workshops will give them just that!

Jerry Newberry, Principal of Print Management Solutions Group and President of BEI PROS, states, “We see this training as the missing service skill-set that is required to be successful in the MPS arena. Any office imaging dealer that is moving into MPS needs to approach it from both a sales and service standpoint in order to achieve long term success. Tom Cooke, Kim Ward, and Teri Dunn bring a level of “hands on” experience to the sales side that is badly needed. BEI Pros fills the “back-end” void by providing the needed service training, resources and preferred “pre-negotiated” vendor lists that will address service set-up and structure, industry best practices, and the knowledge and tools to execute a MPS strategy (from a service and operations perspective) that drives high profit margins within an MPS program. This combined offering is a “world class” program that will answer all the questions needed and provide all the tools necessary for full implementation and execution….with real results!”

About Learning Outsource Group
Learning Outsource Group is an internationally recognized provider of learning solutions designed to support the business development strategy of sales and customer driven organizations. With a focus on sales training and management leadership development, over 40,000 executives, managers, and sales professionals in the document imaging industry have been impacted by their training, resources, and tools since 1996. Major clients include a number of OEM’s, IKON, Global Imaging / Xerox, and hundreds of independent dealers. They are also nationally recognized for their management leadership programs, including Sales Management Leadership in the 21st Century. They help clients build and sustain competitive advantage by identifying and delivering world class learning solutions tied to measurable business results. For more information, visit or (800) 403-9379.

About BEI Pros
BEI Pros is an innovative service profitability consulting training group. Our team has a proven track record of helping companies improve their bottom line profitability and operational performance in service. We accomplish this by offering the industry’s most extensive onsite consulting service. In addition, our world class Advanced Management Training Program is guaranteed to provide the skill set needed for Service Management to improve their organization’s operational performance, profitability, and ensure they provide the highest level of customer service to their perspective markets. With the addition of the Managed Print Services (MPS) Service & Operational Training, we can now provide dealers with the knowledge and resources to drive exceptionally high profits on the backend of their MPS program. For more information, visit or (813) 713-3592.